Privacy Policy

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Effective Date: December 3, 2025

1. Introduction

Welcome to Dainty Little Ash.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our website or purchasing products from Dainty Little Ash, you agree to the terms outlined in this policy.

2. Information We Collect

We collect personal information to help us fulfill your orders and provide you with a seamless shopping experience. The types of information we may collect include:

• Personal Details: Your name, email address, phone number, and mailing address.
• Order Information: Details of products purchased and your order history.
• Website Data: Cookies, IP addresses, and analytics data that help us understand how visitors use and navigate our site.

3. How We Use Your Information

We use the information you provide us to:

• Process and Fulfill Orders: To process, fulfill, and ship your purchased items.
• Customer Service: To send order confirmations, updates, and respond to your customer inquiries.
• Improvement: To continually improve our products, website, and overall customer experience.
• Marketing: To send occasional promotional emails or updates (only if you have explicitly given your consent).

4. Sharing of Information

We respect your privacy and do not sell or rent your personal information to anyone.

We may share limited data with trusted external parties only when necessary to operate our business, specifically with:

• Shipping Carriers: To facilitate the delivery of your orders.
• Payment Processors: To securely handle all transaction and payment details.
• Trusted Service Providers: Such as website hosting, email systems, or analytics tools that assist in our business operations.

All third parties are required to handle your information securely and use it only for the purposes described above.

5. Data Security

We take reasonable precautions to protect your personal information, including:

• Using secure servers and encrypted payment systems.
• Restricting access to personal data to authorized individuals only.

While we strive to use commercially acceptable means to safeguard your information, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience.

Cookies help us remember your preferences, analyze website traffic, and improve site performance. If you prefer not to allow cookies, you can disable them through your browser settings, though some parts of the website may not function correctly as a result.

7. Your Rights and Contact Options

You have the right to:

• Access, Correct, or Delete Data: You may request to access, correct, or delete your personal information (e.g., if you entered a wrong address). Please email us at support@daintylittleash.com for assistance.
• Opt-Out: Opt out of promotional emails by clicking “unsubscribe” in the email footer or by contacting us directly.

8. Data Retention

We keep your personal information only as long as necessary to complete your order and comply with legal or recordkeeping requirements. After this time, your data is securely deleted or anonymized.

9. Children’s Privacy

Dainty Little Ash does not knowingly collect or store information from anyone under the age of 13. If we learn that we have accidentally collected personal data from a child, we will promptly delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any significant updates will be posted on this page with the new effective date. We encourage you to review this policy occasionally.

11. Governing Law

This Privacy Policy is governed by the laws of the United States and the State of California.

Thank you for supporting Dainty Little Ash!

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 support@daintylittleash.com